Business Description Customers purchase virtual gifts on this website for online tipping to streamers. No physical goods are involved, and no physical items will be shipped to users.
Payment Rules After successful payment by the customer, the purchased virtual gifts will be instantly delivered on the platform.
Refund Policy All purchases are virtual digital gift services for online streamer tipping. No physical products will be delivered. Once payment is confirmed and virtual gifts are successfully issued to the designated streamer, the transaction is deemed fully completed. No refunds shall be offered after successful delivery of gifts.
Refund applications will only be considered if our system malfunction causes complete failure of virtual‑gift delivery. Buyers must provide valid supporting evidence for non‑delivery and contact customer service for review within 7 days upon payment.
Refund requests caused by buyers’ personal change of mind, mis‑operation or other subjective reasons shall not be accepted.
User Undertakings The user warrants that he/she has reached the legal age to use this service, and agrees not to utilize the service for any illegal purposes.